Uniting FOH and BOH Technology to Elevate Guest and Staff Experiences

Today’s hotels are hotbeds for work, socialization, relaxation and entertainment, and they put guest-focused amenities, technologies and services at the center.

Not that long ago, hospitality environments were considered simple places of respite for travelers making their way to a destination. But, over the last few decades, the demand
for modern comforts, higher-end amenities and homelike aesthetics slowly crept in—and picked up speed—to improve the guest experience. As technology advances, guest expectations are much different today.

This critical shift puts operations on center stage—both front of house (FOH) and back of house (BOH). Hotels have no choice but to connect the dots, helping FOH and BOH work together to deliver outstanding guest and staff experiences.

Download the white paper to read more.